15 and 30 hours – frequently asked questions

Last updated: 8 April, 2026

What entitlements are available and which ones might I be able to use?

When can I use the entitlements from?

Can I use my 30 hours for a childminder or does it have to be a nursery?

Can I use the entitlements for childcare with a relative?

Can I use the entitlements for a nanny?

How do I apply for the 30 hours working parents entitlement?

When do I need to apply?

When will I find out if I am eligible?

What happens once I receive my code?

What are the eligibility criteria I need to meet to claim the 30 hours childcare for working parents?

How is my eligibility calculated?

Can I apply for a code whilst I am on parental leave?

(Parental leave includes: maternity, paternity, adoption, bereaved partner paternity leave and statutory neonatal care pay)

If I’m eligible for Universal Credit can I get the working parents entitlements?

How often do I need to log into my childcare account?

Will I be reminded to reconfirm my details?

How long does reconfirmation usually take?

How do I log into my childcare account to reconfirm?

What happened in September 2025?

What if the provider I want to use says they don’t have a place available?

What if I am a foster carer?

What if I am a student?

I missed out on the working parent entitlement because of a computer glitch

What are the immigration requirements for parents?

What if I’m disabled, claim Personal Independence Payments or have caring responsibilities?

What do the entitlements cover?

What if I wish to start using them later, or if my child is already older than 9 months?

Can I add another child to my account between reconfirmation windows?

What happens if I miss my reconfirmation window?

What happens if my circumstances change and I no longer meet the eligibility criteria?

When can I submit a new application if I missed my reconfirmation window or fell out of eligibility?

What is the entitlement for parents already receiving some additional forms of support?

Who can get 15 hours for 3 to 4 year olds?

When can I access 15 hours for my 3 year old?

How do I apply for 15 hours for my 3 year old?

What other support is available?

Is there any support I can get for my provider to help my child?

Is there any support for my provider to help my disabled child?